Privacy policy

Last updated: 22 October 2025

Drezz-up (Jindřich Mirga, Company ID (IČO): 23956411, registered at Karla Marxe 725/12, 434 01 Most, Czech Republic) operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customers, with a tailored shopping experience (hereinafter “Services”). Drezz-up uses the Shopify platform, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, or make a purchase or any other transaction through the Services, or otherwise communicate with us. If any conflict arises between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with regard to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Data We Collect or Process

When we use the term “personal data”, we mean information that identifies you or another person, or information that can reasonably be linked to you. Personal data does not include information collected anonymously or information that has been de-identified so it cannot be reasonably linked to you. We may collect or process the following categories of personal data, including inferences drawn from such data, depending on how you interact with the Services, where you live, and as permitted or required under applicable law:

  • Contact information, including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information, including credit and debit card numbers and financial account information, card details, transaction details, payment method, proof of payment, and other payment-related data.

  • Account information, including your username, password, security questions, preferences, and settings.

  • Transaction information, including items you view, add to cart, add to wishlist, purchase, return, exchange, or cancel, and your past transactions.

  • Communications with us, including information you provide when communicating with us, such as when you contact customer support.

  • Device information, including details about your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information, including details about how you interact with the Services, including how and when you use or navigate the Services.

The scope and type of personal data we collect may vary depending on your country of residence and legal requirements applicable in the European Union, the United Kingdom, or the United States.

Sources of Personal Data

We may collect personal data from the following sources:

• Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide your personal data to us.
• Automatically through the Services, including data from your device when you use our products or services or visit our website, and through cookies and similar technologies.
• From our service providers, including when we use them to enable certain technology and when they collect or process your personal data on our behalf.
• From our partners or other third parties, such as payment gateways, social networks, or advertising platforms, if they provide such data to us in accordance with applicable law.

Where required under applicable law, we will inform you of such collection or request your consent.

How We Use Your Personal Data

Depending on how you interact with us and which Services you use, we may use your personal data for the following purposes:

Providing, customizing, and improving the Services

We use your personal data to provide the Services, including fulfilling our contract with you, processing your payments, handling your orders, remembering your preferences and items of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating and maintaining your account, ensuring shipping, facilitating returns and exchanges, enabling product reviews, and creating a personalized shopping environment, such as recommending products related to your purchases. This may include using your data to better customize and improve the Services.

Marketing and advertising

We use your personal data for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and displaying online ads for products or services within the Services or on other websites, including based on items you previously purchased or added to your cart and other activity within the Services.

Security and fraud prevention

We use your personal data to verify your account, ensure secure payments and shopping, detect, investigate, or act upon potential fraudulent, illegal, harmful, or unsafe activities, protect public safety, and secure our Services. If you choose to use the Services and register an account, you are responsible for keeping your login credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone.

Communicating with you

We use your personal data to provide customer support, respond to your inquiries, provide effective service, and maintain our business relationship with you.

Legal reasons

We use your personal data to comply with applicable laws or respond to valid legal processes, including requests from law enforcement or government authorities, to investigate or participate in civil investigations, potential or actual litigation, or other legal disputes, and to enforce or investigate potential violations of our terms or policies.

We may also process your data to deliver goods to your country of residence when your order requires international shipping. In such cases, your data may be shared with carriers or partners outside the European Economic Area, always in compliance with applicable data protection laws.

How We Disclose Personal Data

Under certain circumstances, we may disclose your personal data to third parties for legitimate purposes in accordance with this Privacy Policy. These circumstances may include:

  • With Shopify, vendors, and other third parties performing services for us (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).

  • With business and marketing partners for marketing and advertising purposes. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across various merchants and websites. Our business and marketing partners will use your data in accordance with their own privacy statements. Depending on where you live, you may have the right to direct us not to share information about you for targeted advertising.

  • When you instruct us, request us, or otherwise consent to sharing certain information with third parties, such as for product delivery or through social media widgets or login integrations.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction, such as a merger or bankruptcy; to comply with legal obligations (including subpoenas, search warrants, and similar requests); to enforce applicable terms or policies; and to protect or defend the Services, our rights, and the rights of users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data about your access to and use of the Services in order to provide and improve the Services. Information you provide through the Services will be transmitted to and shared with Shopify and third parties that may be located in other countries than your country of residence, for the purpose of providing and improving the Services for you.

We also use certain enhanced Shopify features that include data collected from your interactions with our store, other merchants, and Shopify. Shopify may use this personal data for enhanced features. In these circumstances, Shopify is responsible for processing your personal data, including responding to your requests regarding your rights. To learn more about how Shopify uses your personal data and your rights, you can visit Shopify’s Consumer Privacy Policy.

Depending on where you live, you may exercise certain rights regarding your personal data through Shopify’s Privacy Portal.

Third-Party Websites and Links

The Services may contain links to third-party websites or other online platforms. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms. We do not guarantee or take responsibility for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on such sites. Information you provide in public or semi-public spaces, including information shared on third-party social media platforms, may be visible to other users of the Services and/or those platforms without restriction.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal data of children under the age of majority in your jurisdiction. If you are a parent or legal guardian of a child who has provided personal data to us, you may contact us using the contact details below to request deletion. As of the effective date of this Privacy Policy, we have no specific knowledge of “sharing” or “selling” (as defined under applicable laws) personal data of individuals under 16 years of age.

Security and Retention of Your Data

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”. Additionally, no information you transmit to us can be fully secured during transmission. We recommend not using unsecured channels to send sensitive or confidential information.

The length of time we retain your personal data depends on various factors, including whether we need the data to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal data. These rights are not absolute and may apply only under certain circumstances. In some cases, we may deny your request as permitted by law.

  • Right to access / information – You may request access to the personal data we hold about you.

  • Right to deletion – You may request that we delete your personal data.

  • Right to correction – You may request that we correct inaccurate personal data.

  • Right to data portability – You may have the right to obtain a copy of your personal data and request that it be transferred to a third party.

  • Communication preference management – You may unsubscribe from promotional emails at any time using the opt-out option in our emails. You may still receive non-promotional messages, such as those regarding your account or orders.

If you reside in the United Kingdom or the European Economic Area, and subject to applicable laws, you may also exercise the following rights:

  • Object to processing & restriction of processing – You may request that we stop or restrict processing your personal data for certain purposes.

  • Withdrawal of consent – If we rely on your consent to process your personal data, you may withdraw that consent at any time. Withdrawal does not affect the legality of processing before withdrawal.

You may exercise your rights through the methods described in the Services or by contacting us using the details below. For details about how Shopify uses your personal data and your rights regarding Shopify’s processing, visit: https://privacy.shopify.com/en

We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request. You may designate an authorized agent to submit requests on your behalf, subject to proof of authorization.

Complaints

If you wish to submit a complaint regarding our processing of your personal data, you may contact us using the details below. Depending on your place of residence, you may also have the right to appeal our decision or file a complaint with your local data protection authority. For the EEA, a list of supervisory authorities can be found online.

Controller Contact Details

Jindřich Mirga – IČO 23956411
Drezz-up
Email: info@drezz-up.com
Address: Karla Marxe 725/12, 434 01 Most, Czech Republic

International Transfers

Please note that we may transfer, store, and process your personal data outside your country of residence.

If we transfer your data outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent UK-approved mechanisms, unless the transfer is to a country deemed to provide adequate protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example due to changes in our practices or for operational, legal, or regulatory reasons. We will publish any revised Privacy Policy on this page, update the “Last updated” date, and provide any notices required by law.

Contact

If you have any questions regarding our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
info@drezz-up.com
or write to:
Jindřich Mirga, Karla Marxe 725, Most, 434 01, Czech Republic.

For the purposes of applicable data protection laws, the data controller is:
Jindřich Mirga, IČO: 23956411, operating at the above address.